Service Commitment We are committed to providing professional, efficient, and timely after-sales service to ensure the optimal performance of our cryogenic tanks and the satisfaction of our customers.
Warranty Period
All cryogenic tanks come with a standard warranty period of 36 months from the date of delivery.
During the warranty period, we offer free repairs or replacements for any defects caused by manufacturing or material issues.
Technical Support
24/7 technical support via phone, email, or online chat.
Remote troubleshooting and guidance for minor issues.
Free training for operators on proper usage, maintenance, and safety procedures.
On-Site Service
If the issue cannot be resolved remotely, our professional engineers will provide on-site inspection and repair services within 48 hours (subject to location and accessibility).
Spare Parts Supply
Guaranteed availability of spare parts for a minimum of 10 years after the purchase.
Prompt delivery of spare parts to minimize downtime.
Maintenance Services
Optional annual maintenance plans to prolong the lifespan and enhance the performance of the tanks.
Regular inspections and preventive maintenance to ensure safety and compliance with regulations.
Service Records
Comprehensive records of all repairs, maintenance, and inspections will be maintained for each tank.
Customers will have access to service history for future reference.
Feedback and Improvement
We welcome feedback to improve our products and services.
Dedicated customer service representatives to address any concerns promptly.
Our goal is to provide excellent after-sales service and ensure the long-term reliability and safety of our cryogenic tanks. Thank you for choosing our products!
